Below is an overview of my hard and soft skills
Being an expert in a particular field is great, but the ability to work effectively with colleagues and clients is paramount. These soft skills are part of my personality, and allow me to fit in anywhere.
It's extremely important to me that I remain true to my morals of being honest and trustworthy. If I've said something, I meant it. If I've committed, I'll stick to it. Those things shouldn't change depending on the environment I find myself in, because they're at the core of what makes me who I am. And just as I know that, it's important for others to see it too. Whenever I've received feedback that I've acted in a sincere and fair manner, I know I'm sticking to the right path.
I'm lucky that I know myself well, and maintain control of my emotions, regardless of which end of the spectrum they may fall. This has proven highly important in stressful situations in the workplace. EI also involves taking cues from those around me, practicing empathy on a daily basis, and knowing how and when to lend a hand and when to focus inwards.
Having strong communication skills and continuously keeping diplomacy in mind has aided my career growth immensely. I know I can rely on my interpersonal skills to effectively form and grow new relationships with colleagues and clients. These days, networking is vital, and whether it's through speech or the written word, through actions or general demeanor, I believe I have the communication skills to allow me to fit in easily in any environment.
There have been, and most likely will continue to be, many changes in both my personal and professional life that have required me to adapt and grow. Being able to pivot comfortably in the face of new surroundings, new projects, new methodologies, new colleagues and clients, and new external forces, is a necessity. I have a plethora of examples wherein I've successfully embraced change, viewed it as a learning experience, and come out stronger on the other end.
I find it just as easy and enjoyable to work alone as I do as part of a team. There are benefits to both, and I'm happy and fulfilled either way. I've had just as much success thus far in environments where I've needed to work with closely colleagues, share ideas, and come to solutions together, as I have in spaces where I've been somewhat of an island, and needed to be self-motivated, highly organized, and take ownership of all of my own responsibilities.
Being organized and managing my time well are the very nature of what my previous roles have required. I've fortunately always found it easy to juggle a variety of different tasks simultaneously, prioritize and re-prioritize as needed, and keep a solid record of my contributions.
I've always put open-mindedness high on my list of ways to describe myself, and for good reason. The world is full of so many different kinds of people, and there are so many opportunities for learning and personal growth. By being open to and interested in all personalities, regardless of how similar they are to my own, I allow myself to reflect on who I am, and how I can improve. We never know who our next colleague or client will be, nor do we know what their story or history is. Everything's so globalized these days, and I enjoy being able to appreciate the differences in those around me while still remaining true to myself.
One of my colleagues once complimented by ability to remain calm amidst the chaos. And even to make others feel that way too. It's some of the best feedback I've ever received, and I believe it to be true. I find it easy to remain patient and calm in times of stress, and use that nature to help those around me get there too. As valid as our emotions are, sometimes we just have to maintain a clear mind, exercise patience, and push forward with what needs to be done.
There have been numerous times during the course of my career thus far that I've had to step up and take the lead on a project. These instances not only involved my needing to execute the vision through delegation and effective management, but also involved needing to bring together many different colleagues and suppliers who often had very different views and communication styles. Ultimately, these opportunities have helped me grow in leadership roles, and have helped me learn when to take the reins, when to step back, and how to inspire in order to get the job done.
I'm fortunate in being able to say I have a high natural level of confidence, am able to project my voice well, and don't shy away from public speaking. I've thoroughly enjoyed the opportunities I've had thus far to conduct training and facilitate presentations. Whether it's representing the company at an exhibition stand, delivering a brief to a partner, hosting a live webinar on a new business development, or conducting a training session with colleagues as part of a roll-out I'm leading, I enjoy teaching and helping others.
These hard skills provide the foundation of my ability to succeed in the roles I find myself in. They have been developed over time, through university degrees, online courses, and on-the-job training.
Over the past few years in the workplace, I have become accustomed to performing myriad general administrative tasks.
With my passion for technology, I have build up considerable computer skills over the years, on both the hardware and software sides. As such, I'm able to troubleshoot problems for myself and my colleagues easily. The tech skills section below details the software suites I have practical experience with. My average typing speed is around 90 words per minute.
I hold a Master of Business Science in Marketing from the University of Cape Town, and have a strong theoretical knowledge of the field. I have thoroughly enjoyed the commerce- and marketing-related research that my 6 years of tertiary studies has involved.
I have a strong command of the English language, as well as a deep respect for the power of effective communication in the workplace. All of my work experience and studies have been conducted in English, my first language, and I have Afrikaans comprehension skills as a second language.
I have experience with proofreading corporate documents including new client pitches, existing client project briefs, promotional material for conferences, digital brochures, blog articles, social media posts, scripts for videos, as well as emails on behalf of managment team members. Furthermore, I have experience transcribing both English and Afrikaans audio in a variety of accents.
I have gained experience spanning a multitide of modern software suites and apps - many of which I've rolled out in the workplace - and I'm more than comfortable adapting to new ones.
Microsoft Office & 365, G Suite (Google Workspace), WPS Office
Google Calendar, Outlook/Office 365, Calendly, Whova, Any.do
Workflow management and Payroll
|Asana, Basecamp, SimplePay, Xero|
|Communication||Slack, Outlook, Meet, Hangouts, Teams, Zoom|
|BambooHR, Remote, Qtac|
WordPress, Google Analytics, Google Search Console, MemberClicks, cPanel, ConcreteCMS
Email marketing and newsletter management
|Survey design||SurveyMonkey, Google Forms|
Customer relationship management
|Travel management||Vamoos, Relocation Online|
|Social media management||
Facebook, Instagram, Twitter, LinkedIn, Google+,
Adobe Illustrator, Adobe InDesign, DxO PhotoLabs, Calibre, iBooks Author, Canva, Paint.net